Frequently Asked Questions

We’re currently concentrating on the Glasgow and surrounding area but are working on increasing our distribution range. We recommend you get in contact with us to discuss your requirements as can normally work something out.

We treat our ice with the utmost care for quality and consumption. Our filtration and testing system ensures that our ice is in perfect condition. If you’d like more details on our filtration and testing procedures please contact us at

As far as we know there is not however we recommend using them within 3 months of date of purchase.

We do. Rigorously. We test the quality of the ice cubes on a daily basis and they don’t leave our premises until we have the test results.

Feel free to contact us if you want more info.

Yes. Just call or email your order and tell us when you want to collect and we’ll sort everything out.

You can pay by cash (if collecting), most credit/debit cards or by BACS. If you’re an existing John Brown Caterhire Ltd customer with a credit account we’ll send you an invoice.

If you have an emergency and we can help you out we will. We’re hoping that you can work out how much ice you’ll need and order in advance which helps us with our daily production quotas but we will usually have spare capacity for the unintended. Just contact us and we’ll see what we can do.

We do! Supplied in 9kg bags and you can mix and match your order with cubes or crushed ice.